Frequently Asked Questions
Everything you need to know about shopping with Fiel Shop.
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please visit our returns portal to start a request.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as fit can vary between different styles.
Do you ship internationally?
Yes, Fiel Shop ships to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your destination.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible installment payments.
How should I care for my Fiel Shop garments?
To ensure longevity, we recommend following the specific care instructions on the inner label of each garment. Generally, cold washes and air drying are best.